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Counselling and Support


Families Matter is a counselling and support service. We aim to promote emotional well being, improve mental health, and reduce the impact of poverty in the Furness and South Lakes area by providing a professional counselling service for children, young people and their families.


We provide free counselling for families who can’t afford to pay because they are on statutory benefits, are low-waged or unwaged. There will be a reasonable charge for families who feel they can afford to pay.


Families Matter offer one-to-one counselling for children and family members, group work, family counselling, couple and relationship counselling, personal development, parenting courses, training and consultancy.


We provide this regardless of gender, race, ethnic or national origin, sexuality, disability, religious or political belief, marital status, or age. We aim to set up an accessible therapy centre, but for now we will work in schools and Health Centres in the Furness and South Lakes area so that people can get to us easily.


We employ local experienced CRB checked Counsellors who will work within the British Association for Counselling and Psychotherapy code of ethics, and have completed safeguarding/child protection training.


Families Matter provide weekend courses and outings. This is to help family members to develop relationships and support systems and networks, in a safe environment.


Sometimes couples need some time with a professional counsellor so that they can work through their difficulties and issues together.
In some circumstances family counselling may help resolve difficulties within the family.


Would you find it helpful to join one of our groups?
There are groups for:

Confidence building
Personal development
Basic cooking for parents and children
Dads and children group
Parenting group
Craft group 


Anxiety / Stress / Panic attacks

Responding to medication or wishing to avoid medication. Client motivated and able to work at the problem with some insight.



Recent onset. Client shows some degree of insight into condition and motivated to undertake counselling.


Grief/ Loss

Recent event or reactivation of previous problem associated with, for example, death, unemployment, separation, divorce.


Relationship/ Family difficulties

Acute or chronic difficulties with partner/ family/ colleague.


Life crisis/Life stage

Difficulty adjusting to physical illness, sexuality, leaving home, starting work, pressures of parenting, menopause, retirement, redundancy, financial problems.



Client wishing to improve assertiveness, self confidence, self perception or deal with problems of intimacy or sexuality.


Post traumatic stress reaction



The following conditions normally make a referral inappropriate for our service:
  • Psychosis.

  • Immediate risk of harm to self or others.

  • No motivation to address the problem.

  • Where specialist services are more

  • Where client does not want any help.


The above two lists are not exhaustive but give some idea as to what is and what’s not an appropriate referral to our service.


If you wish to send us a referral, please download the form below and send to us via post to:

Families Matter - Clinical Lead

60 Monument Way


LA12 9SY​


60 Monument Way
Ulverston, Cumbria
LA12 9SY

Mobile: 07743163946


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